“Free” – we don’t think it’s fair to charge our business customers postage and carriage when they might be buying many thousands of pounds worth of gift vouchers and gift cards. So when we say it’s free delivery we mean it. *All corporate orders of £100 or more, benefit from free of charge delivery.
“Secure” – offering a free delivery service doesn’t mean we cut corners on how we send your gift vouchers and gift cards to you. Voucher Express has built it’s reputation on offering secure, reliable delivery of these valuable products to homes and businesses alike and we always use the most suitable service available. So, for our business users we use Recorded delivery on orders up to £99, Special Delivery on orders of £100 or above which provides a track-able, insured service; and for larger bulk orders we use secure cash-handling couriers to deliver to your premises.
“Next working day” – if your business is anything like ours, then receiving goods as soon as possible is a core requirement. This means, orders placed with Voucher Express before 3pm on any week day are despatched that same day using a secure next-day service. A fast, efficient, reliable and traceable service.The only times a next day service isn’t possible is when a requirement is particularly large and exceeds our stock availability, or is for a gift voucher or gift card which is out of stock (which is a rare occurrence). Likewise, deliveries to new customers of Voucher Express may incur brief delays whilst we conduct initial security checks and validations.
Following despatch, we can provide delivery tracking references on all Recorded Special Delivery items. This allows you to monitor service levels and keep control over planned arrivals. All despatches from Voucher Express are sent using plain, tamper-proof packaging designed to disguise contents and avoid unwanted attention.
Our T&Cs governing corporate gift vouchers and gift card sales state that title and ownership remains with Voucher Express until delivery by our selected delivery partner, meaning packages lost or stolen whilst in transit are the responsibility of Voucher Express.
E-Vouchers – The information shown above is in regard to the physical distribution of vouchers and gift cards to physical addresses. If you need something a bit quicker then the new breed of electronic vouchers – also referred to as evouchers, e-codes, e-gifts, e-Gift cards, virtual gifts, digital gifts etc can be sent same day to businesses for onward distribution to individual recipients. Our VEX Rewards platform can be used by businesses to send instant eGifts directly to staff and customers. Alternatively codes can be sent in bulk, in a secure, password protected spreadsheet. See our e-voucher section for more details.
Download our latest pricing structure, order forms, corporate gift brochure, news and research
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Voucher Express is part of the Hemingways group of companies. Established 1947, registered in England 453 174
Hemingways Marketing Services Ltd. Metcalfe House, 23H Kirkgate, Ripon HG4 1PB
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