Call us on 0371 664 2300 or make an enquiry

Free, secure, next working day delivery

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We believe in offering a genuine business service that fits our customers’ requirements. That means super-fast turnaround from order placement to delivery with no delivery charges*.

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“Free, secure, next working day delivery of bulk orders” – details please?

“Free” – we don’t think it’s fair to charge our business customers postage and carriage when they might be buying many thousands of pounds worth of gift vouchers and gift cards. So when we say it’s free delivery we mean it. *All corporate orders of £100 or more, benefit from free of charge delivery.

“Secure” – offering a free delivery service doesn’t mean we cut corners on how we send your gift vouchers and gift cards to you. Voucher Express has built it’s reputation on offering secure, reliable delivery of these valuable products to homes and businesses alike and we always use the most suitable service available. So, for our business users we use Recorded delivery on orders up to £99, Special Delivery on orders of £100 or above which provides a track-able, insured service; and for larger bulk orders we use secure cash-handling couriers to deliver to your premises.

“Next working day” – if your business is anything like ours, then receiving goods as soon as possible is a core requirement. This means, orders placed with Voucher Express before 3pm on any week day are despatched that same day using a secure next-day service. A fast, efficient, reliable and traceable service.The only times a next day service isn’t possible is when a requirement is particularly large and exceeds our stock availability, or is for a gift voucher or gift card which is out of stock (which is a rare occurrence). Likewise, deliveries to new customers of Voucher Express may incur brief delays whilst we conduct initial security checks and validations.

Following despatch, we can provide delivery tracking references on all Recorded Special Delivery items. This allows you to monitor service levels and keep control over planned arrivals. All despatches from Voucher Express are sent using plain, tamper-proof packaging designed to disguise contents and avoid unwanted attention.

Our T&Cs governing corporate gift vouchers and gift card sales state that title and ownership remains with Voucher Express until delivery by our selected delivery partner, meaning packages lost or stolen whilst in transit are the responsibility of Voucher Express.

E-Vouchers – The information shown above is in regard to the physical distribution of vouchers and gift cards to physical addresses. If you need something a bit quicker then the new breed of electronic vouchers – also referred to as evouchers, e-codes, e-gifts, e-Gift cards, virtual gifts, digital gifts etc can be sent same day to businesses for onward distribution to individual recipients. Codes can be sent en-masse in a secure, password protected spreadsheet via email, or if you prefer we can take away all the pain and send direct to your recipients on your behalf. See our e-voucher section for more details.

Mass fulfilment – If you’re looking to send out multiple gift vouchers and gift cards to a wide recipient base then please see our fulfilment pages or contact us.

 


 

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Contact us

Call us on 0371 664 2300

Monday to Friday 8:30am – 5:30pm

Make an enquiry

And one of our corporate team will be in touch within 24 hours

For more corporate gift ideas visit our sister sites

Cadbury Gifts Direct

For distinctive business incentives and rewards, choose chocolate corporate gifts from Cadbury Gifts Direct with the universal appeal of Cadbury.

Green & Black’s Direct

Chocolate corporate gifts from Green & Black's Direct make the perfect business choice and are ideal for group and team sharing.

Privacy Policy

Voucher Express is part of the Hemingways group of companies. Established 1947, registered in England 453 174
Hemingways Marketing Services Ltd. Metcalfe House, 23H Kirkgate, Ripon HG4 1PB
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